These questions may help you collect and organize the information necessary to write a compelling two-page service sheet that can be used to support sales conversations with prospective customers:
Matter for the front:
What is the brand or marketing name of this service or service package? Be consistent across all mentions. Make it easy for customers to identify it.
What is the primary (or overview) benefit to the customer?
What are the individual features to the service offerings? When describing each, lead with each feature’s benefit(s) to the customer. This is not a technical spec sheet. Talk briefly about why these features matter to the customer.
What are the challenges faced by the type of customer who would benefit from this service? Provide a few sentences about why this service package assists the customer in overcoming those challenges.
Provide something extra. Briefly describe an emotional benefit to the service package, a key insight unique to the customer’s industry, or a snippet from a customer testimonial.
Matter for the back:
Why is your company uniquely positioned to understand the challenges your customers face? Here is the place to review the benefits described on the front in a broader context or pull in your company’s history with this particular service or the customer’s industry.
Cross sell. List other services your company provides and the industries that benefit from them.
Provide an invitation to discuss how this service package may help the customer.
Be sure to include your branding identity/logo, company tagline, call to action, contact information, company descriptive, and trademark and copyright notices as appropriate.